Absolutely unforgivable treatment of a customer. I have never been treated so poorly or unfairly by a company as by Ruby Lane. A serious customer service issue was ignored and left unresolved due to the unprofessional, uncaring, and unresponsive team of "customer...Read more
I had been a seller on Rubylane since 2008. I've always found them to be the most difficult to work with. There is no number to call and actually talk to a person which is ludicrous when dealing with the public and pricey items. They make insane money from sellers and...Read more
This company delivered someone else's order to me by accident. I was willing to return it but they wanted me to send it to the other buyer and vice versa. I was not comfortable with this as I wanted to ensure the return of my items. I asked that both parcels be sent...Read more
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